At a 365 Responsible Gaming — Keep it fun, keep it safe

1What Is Responsible Gambling?

Responsible gambling means keeping betting or gaming as a small part of your entertainment — where you stay fully in control. That means deciding in advance when you'll play, how long you'll play, and how much you're willing to spend.

Responsible gambling is an integral part of our culture at a 365. We want every member to see betting as a healthy form of entertainment — not as a way to escape life's pressures.

Responsible betting rests on three core principles – Awareness, Control and Balance. Whenever any one of these three starts to wobble, it's time to take notice.

2When Does Betting Become a Problem?

Most people enjoy betting without any issues. However, for some, it can gradually develop into an addiction. Watch out for the following signs:

2.1 Financial Signs

• Chasing losses by placing more bets to recover lost money.
• Using money set aside for bills or groceries to place bets.
• Taking on debt or borrowing money from others to place bets.
• Hiding betting expenses from family or friends.

2.2 Behavioural Signs

• Betting at the expense of work, studies, or family responsibilities.
• Repeatedly returning to betting despite trying to stop.
• Feeling restless or irritable when not betting.
• Promising to stop betting but being unable to follow through.

2.3 Psychological Signs

• Thinking about betting constantly.
• Placing bets to cope with stress or sadness.
• Feeling guilty or ashamed because of your betting.
• Disrupted sleep and appetite.

3Self-Assessment

Read the questions below and check the ones that apply to you. This is a simple self-assessment:

4Setting Healthy Betting Limits

The most effective approach to responsible betting is setting limits in advance. a 365 lets you define your own limits on your own terms.

4.1 Budget Planning

Set a fixed monthly budget for betting. This amount should be:

• No more than 5% of your monthly income, or an amount you can afford to lose without it affecting your daily life.
• A small portion of what remains after rent, food, bills, and household expenses.
• Never bet with borrowed money or by dipping into your savings.

4.2 Rules for Setting Limits

• Once a limit is set, it can be lowered immediately, but increasing it requires a 72-hour waiting period.
• This delay protects you from raising limits on impulse.
• You'll receive an early warning notification before reaching your limit.

5How to Use the Safety Tools

Using the responsible gambling tools on the a 365 platform is simple. Just follow the steps below:

6The Role of Family & Friends

Support from loved ones is crucial in dealing with a betting problem. If you think a family member or friend is struggling with betting:

6.1 What You Can Do

• Approach the conversation with empathy rather than direct accusations.
• Listen without judgment and try to understand.
• Encourage them to seek professional help.
• Offer limited support during financial hardship, but do not give money for betting.

6.2 How a 365 Can Help

If a family member suspects that someone else is using their account, or that someone is developing a gambling problem, they can reach out to our support team. We will handle the matter with complete confidentiality.

7Protection of Minors

A 365 is strictly for users aged 18 and above. We take strong measures to prevent underage access to the platform:

• Age Verification: Age verification is mandatory at registration and on withdrawal.
• KYC Process: Age is confirmed through identity document verification.
• Family Filter: Parents can use parental controls at the device level.
• Zero Tolerance: Any account found to belong to a minor is closed immediately.

Use browser-level password protection to prevent minors from accessing your device, and never share your login credentials with anyone.

8Get Help — You're Not Alone

If you feel you're struggling with betting, don't try to handle it alone — reach out for support. Asking for help is a sign of courage.

8.1 Contact a 365

• Live Chat: Get instant help from any page on the platform.
• Email: support@a365.life
• Support Hours: 24 hours a day, 7 days a week.

8.2 Take Immediate Action

If you want to take a break from betting right now:

1. Activate a cooling-off period or self-exclusion from your account settings.
2. Let our support team know — we'll help you through the process.
3. Let a family member or trusted friend know so they can offer you support.
4. Seek help from a professional counselor if needed.