Legal Documents

A 365's Terms & Conditions – A Complete Guide for Members

Please read these Terms & Conditions carefully before using the a 365 platform. Everything from account registration and betting to payments and bonuses is clearly covered here.

Last Updated: January 2026
Clear & Simple
No hidden terms
  • Account & Registration Terms
  • Bonus & Voucher Policy
  • Deposit & Withdrawal Rules
  • Betting Rules & Restrictions
  • Responsible Gaming Guidelines

Key Highlights of the Terms & Conditions at a Glance

Get a clear overview of the most important points in a 365's Terms & Conditions, explained in plain language.

Age Restriction & Eligibility

You must be at least 18 years old to register and bet on a 365. Accounts belonging to underage users will be closed immediately.

Bonuses & Wagering Requirements

Each bonus and voucher has its own wagering requirements. Bonuses cannot be withdrawn unless those requirements are fulfilled.

Payments & Withdrawals

Account verification is required for withdrawals. Minimum withdrawal amounts and processing times apply.

Account Security

Only one account is permitted per person. Creating multiple accounts will result in all accounts being permanently closed.

Fair Betting Policy

All bets must be placed in good faith. Any attempt at match-fixing or fraud will result in account termination and forfeiture of winnings.

Responsible Gaming

A 365 supports responsible betting. Deposit limits, self-exclusion, and cooling-off periods are available to all members.

Important Notice: By creating or using an account on the a 365 platform, you are deemed to have fully read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use the platform.

1General Terms & Conditions

These Terms & Conditions are entered into between a 365 ("Platform", "We", "Our") and its members ("You", "User") constitutes a legally binding agreement.

A 365 is an online betting and casino platform operating under an international licence. Our platform includes Sports Betting, Live Casino, slots, and other entertainment betting services.

1.1 Applicability

These terms apply to the a 365 website, mobile application, and all related services. By accessing or using any part of the platform, you agree to be bound by these terms.

1.2 Language

These Terms and Conditions are published in Bengali. In the event of any dispute, the Bengali version shall be considered definitive.

a 365 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

2Account Registration & Eligibility

To open an account and use the services on a 365, the following conditions must be met:

2.1 Age & Eligibility Requirements

  • The registrant must be at least 18 years must be.
  • Each individual is entitled to only one account can open.
  • Accounts must be registered in your own name and identity — opening an account on behalf of someone else is not permitted.
  • All information provided at the time of registration must be truthful, accurate, and up to date.

2.2 Account Verification (KYC)

A 365 may verify a member's identity at any time. A national ID, passport, or other government-issued document may be required. Withdrawals may be temporarily held until verification is complete.

2.3 Account Security

You are solely responsible for keeping your account password and login credentials confidential. If you suspect any unauthorized access to your account, notify our support team immediately.

Tips: Use a strong password and keep two-factor authentication (2FA) enabled. Never reuse the same password on other sites.

3Bonus, Promotion & Voucher Policy

A 365 bonuses and promotions are offered under specific terms. By accepting a bonus, the associated terms and conditions apply automatically.

3.1 Welcome Bonus

  • New members receive a welcome bonus on their first deposit.
  • A minimum first deposit of the specified amount is required to receive the welcome bonus.
  • This bonus is applicable once per account only.

3.2 Wagering Requirements

A wagering requirement must be met before bonus funds can be withdrawn. The wagering multiplier varies per bonus and is clearly stated in the bonus details.

  • Withdrawing before the wagering requirements are met will result in the bonus being forfeited.
  • The list of games eligible for bonus play is available on the promotions page.
  • Limited-time bonuses will be automatically cancelled once they expire.

3.3 Voucher Codes

Each voucher code can only be used once per account and cannot be shared. a 365 reserves the right to cancel any bonus where suspicious voucher use is detected.

3.4 Reload & Weekly Bonuses

Reload bonuses, cashback, and weekly promotions are available for regular members. These bonuses are for eligible members only and must be claimed within the specified timeframe.

Bonuses are provided for entertainment purposes only. Any misuse of bonuses or attempts to manipulate the system will result in account closure.

4Deposit & Withdrawal Rules

The deposit and withdrawal rules on a 365 are designed to protect our members' interests.

4.1 Deposit Rules

  • Deposits must be made only from a payment method registered in your own name.
  • Using a payment method registered under a third party's name is strictly prohibited.
  • The minimum deposit amount may vary depending on the payment method.
  • Funds are typically credited to your balance immediately after a successful deposit.

4.2 Withdrawal Rules

  • Withdrawals can only be made using the same payment method used for the original deposit.
  • Minimum withdrawal amount: ৳500 (Mobile Pay/Nagad/Rocket).
  • A maximum daily withdrawal limit applies.
  • Account verification (KYC) must be completed before the first withdrawal.
  • Withdrawals are typically processed within 5–30 minutes.

4.3 Bonus Balance Withdrawal

Bonus balance cannot be withdrawn directly. Bonus funds are converted to real balance and become withdrawable only after the specified wagering requirements have been met.

Withdrawals on a 365 can be processed from anywhere in Bangladesh. The fastest transfers are available via Mobile Pay, Nagad, and Rocket.

5Betting Rules & Restrictions

To ensure a fair and safe betting environment on a 365, all users are required to follow certain rules.

5.1 Bet Acceptance & Cancellation

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • A 365 reserves the right to cancel bets accepted at incorrect odds due to a technical error.
  • Pre-match bets are no longer accepted once an event has started.

5.2 Betting Limits

Minimum and maximum bet amounts are set for each bet. Limits may vary by game and event. a 365 reserves the right to request additional verification for high-value bets.

5.3 Event Cancellation

If a sports event is fully cancelled, stakes for the related bets will be refunded. For partially completed events, the rules specific to that sport will apply.

5.4 Live Betting Rules

Odds in live betting are constantly changing. The odds displayed at the time of bet confirmation are final. Differences in odds may occur due to network delays.

6Prohibited Activities

The following activities are strictly prohibited on a 365:

  • Multiple Accounts: Creating or operating more than one account under the same identity.
  • Bonus Abuse: Any attempt to manipulate the bonus system.
  • Money Laundering: Using the a 365 platform for money laundering.
  • Fraud: Fake identity, fraudulent payments, or any other form of deceptive activity.
  • System Hacking: Attempting unauthorised access to the platform's software or servers.
  • Automated Betting: Placing bets using bots or automated software.
  • Underage Gaming: Allowing anyone under 18 to use your account.

Involvement in any of the above activities will result in permanent account closure, forfeiture of all balances, and legal action where necessary.

7Account Suspension & Closure

A 365 may temporarily or permanently close an account in the following circumstances:

  • Violation of the Terms & Conditions.
  • Suspicious or unusual account activity.
  • Failure to complete identity verification or providing false information.
  • Requests from law enforcement agencies.
  • At the member's own request.

7.1 Voluntary Account Closure

Any member can close their account by contacting the support team. Any withdrawable balance should be cashed out before closure.

8Responsible Gaming

A 365 believes betting should be a form of entertainment. We stand against addiction and in support of responsible gaming.

8.1 Safety Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Betting Limits: Set a limit on your total betting amount.
  • Cooling-Off Period: To take a short break, lock your account for a set period of time.
  • Self-Exclusion: For an extended break, use permanent or time-based self-exclusion.

Contact the support team to access these features, or visit the Responsible Play Visit the page.

8.2 Minor Protection

If children or minors have access to your device, make sure to use parental control software and keep your a 365 login credentials private.

9Privacy Policy

A 365 stores members' personal information with the strictest confidentiality. We never sell your data to third parties.

For details on how your personal information is collected, used, and kept secure, please refer to our Privacy Policy View the page.

9.1 Cookie Policy

A 365 uses cookies to improve your experience on the website and app. By using the platform, you are considered to have consented to our cookie policy.

10Changes to Terms

A 365 reserves the right to update these Terms & Conditions, in whole or in part, at any time. Members will be notified of significant changes by email or platform notification.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree to the new terms, you may request to close your account.

Check this page regularly to stay up to date with the latest terms. See the "Last Updated" date at the top of the page.

11Dispute Resolution

For any disputes or complaints, please contact our customer support team in the first instance. Most issues are resolved within 24 hours.

11.1 Complaints Process

  1. Submit a written complaint to the support team.
  2. Keep the reference number for your complaint.
  3. An initial response will be provided within 72 hours.
  4. A final decision on complex matters will be communicated within a maximum of 14 business days.

11.2 Final Decision

Decisions made by a 365's management committee are final. Technical data related to betting and game outcomes will be verified against a 365's server logs.

12Contact

If you have any questions or feedback regarding the Terms & Conditions, please get in touch:

  • Email: support@a365.life
  • Live Chat: Chat directly from any page on the platform.
  • Support Hours: 24 hours a day, 7 days a week.

Our Bangla-speaking support team is always here for you. Use live chat for fast help with any issue.

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